Refund Policy

Pricing model

etrink works with a prepaid balance. Each MT5 account is charged daily from your balance. There is no subscription and no automatic renewal; only the balance you top up yourself is used.

Refund rules

Each balance top-up is counted separately from its own payment date.

• Within 7 days: full refund of that top-up amount (even if part of it has been used).
• Days 8–14: refund of the unused part of that top-up.
• After 14 days: no refund. The balance stays on your account, never expires and keeps being used for daily charges.

After a refund, the refunded balance is removed and accounts running on it are stopped.

How to request a refund

• Email [email protected] from your account email address and include the payment reference.
• Refunds are made to the original payment method and processed within 5–10 business days.

Stopping and deleting accounts

You can stop or delete your MT5 accounts at any time. Deleted accounts are not charged from the next day.

Free trial

The free trial requires no payment.